Privacy Policy
Viva Order Maid (hereinafter referred to as the "Company") shall establish and disclose a privacy policy as follows to protect the personal information of the data subject in accordance with Article 30 of the Personal Information Protection Act and to deal with such grievances quickly and smoothly.
01 Purpose of processing personal data
The Company processes personal information for the following purposes: The personal information processed shall not be used for any purpose other than the following purposes, and the necessary measures shall be implemented, such as obtaining separate consent if the purpose of use is changed.
· Reception, confirmation, and scheduling of consultation requests and showroom and site visits
· Answering and contacting quotation and construction inquiries
· Sending informational content such as newsletters (only for the consent to receive)
· Service usage statistics analysis and website improvement
02 Items of Personal Information Processed
· Consultation · Reservation request: name, contact information (mobile phone), email (optional), site address (when requesting on-site visit), inquiry details
· Subscribe to newsletter: email, name (optional)
· Automatic collection in the course of using the service: access IP, browser and device information, date and time of visit, landing page (not used for personal identification purposes)
03 Processing and retention period of personal data
The Company processes and retains personal information within the retention period agreed upon when collecting personal information from the information subject or within the retention period in accordance with the laws and regulations.
· Consultation and reservation information: 1 year after completion of consultation (period in accordance with relevant laws and regulations at the time of signing the contract)
· Newsletter subscription information: Until you unsubscribe (After rejection, only email · Rejection is kept for the purpose of preventing resend)
· History (IP, etc.): 12 months from the date of collection
· If prescribed by relevant laws, such as the Act on Consumer Protection in Electronic Commerce, etc., the relevant period
04 Provision of Personal Data to Third Parties
The Company will process the personal information of the information subject only to the extent specified in Article 1, and will provide the personal information to third parties only if it falls under Articles 17 and 18 of the Personal Information Protection Act, such as the consent of the information subject, and special regulations of the law. Currently, the company does not provide personal information to third parties.
05 Entrustment of personal data processing
In order to provide a smooth service, the Company may entrust the processing of personal information as follows.
· Website Hosting and Server Operation: Hosting Operator
· Text message (SMS) sending: texting agency (reservation confirmation · reminder guide)
· Email Sending: Mailing System
In the case of consignment, the relevant laws and regulations provide for the necessary matters so that personal information can be safely managed when signing a consignment contract. If the Consignor changes, we will disclose it through this Policy.
06 Rights and Obligations of Information Subjects and Legal Representatives and Methods of Exercise
The information subject may exercise the right to request the viewing, correction, deletion, and suspension of processing of personal information at any time. You can exercise your rights by emailing viva_ordermade@naver.com or calling 010-3509-3446, and the Company will take action without delay. For children under the age of 14, legal representatives may exercise their rights.
07 Destruction Procedures and Methods
The company will destroy the personal information without delay when the personal information becomes unnecessary, such as the progress of the personal information retention period and the achievement of the purpose of processing.
· Destruction Procedure: Select the personal information that caused the destruction and destroy it with the approval of the Personal Information Protection Officer
· Destruction method: Electronic file form is deleted to prevent recovery and reproduction, paper documents are shredded or incinerated
08 Measures to ensure the safety of personal information
· Administrative measures: establishing an internal management plan, minimizing the number of people with access
· Technical measures: storing encrypted passwords for admin accounts, keeping records of access, applying security protocols (HTTPS), regular backups
· Physical measures: server access control
09 Installation, Operation and Rejection of Automated Personal Information Collection Device
The Company's website automatically collects visit statistics (access IP, landing page and device information) to improve the service, and may use cookies for convenience functions such as language selection. We do not use tracking cookies for advertising purposes. The data subject may refuse to store cookies in the browser settings, which may limit the use of some convenience features.
10 ∙ Personal information protection manager
The Company is responsible for the processing of personal information in general, and designates a personal information protection officer as follows for the handling of complaints and remedies for damage to information subjects related to the processing of personal information.
· Privacy Officer: Ok Hanbit (CEO)
· Contact: 010-3509-3446 · viva_ordermade@naver.com
Data subjects may contact the Data Protection Officer with questions about privacy, handling complaints, and remedies for damages.
11 Remedies for infringement of rights
If a data subject needs to report or consult about a data breach, they can contact:
· Privacy Infringement Report Center (privacy.kisa.or.kr/118 without area code)
· Personal Information Dispute Mediation Committee (kopico.go.kr/1833-6972)
· Cyber Investigation Division, Supreme Prosecutors' Office (spo.go.kr/1301)
· National Police Agency Cyber Investigation Bureau (ecrm.police.go.kr/182)
12 Changes to our Privacy Policy
This Privacy Policy shall be effective from the Effective Date, and if there is any addition, deletion, or correction of the changes in accordance with the laws and policies, it shall be notified through the Website seven (7) days prior to the implementation of the changes.